vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img vip_banner_img
Din status ger dig flera förmåner. Vi börjar med en snabb visningstur.
Plan:
$9,99/mån Välj
5.000 Credits per månad
$25/kv Välj
Totalt: 15.600 Credits
(17% rabatt)
$75/år Välj
Total: 73,200 Credits
(37% rabatt)
Bästa
deal!
Tillgängliga betalsätt:
Credits, rabatter med mera:
  • Get 5,000 Credits per month
  • Enjoy 5% savings off everything in the catalog
  • Take 10% off of badges
  • Get more (free) Credits each month you remain a VIP as a loyalty reward
  • Shop together with premium enhancements
  • Enjoy enhanced dress-up and closet controls
Exklusiv status:
  • Remove "Guest_" from your name for as long as you are a VIP
  • Get an exclusive VIP badge
  • Blockera oönskade avatarhandlingar
  • Unlock VIP only avatar actions
  • Enjoy IMVU without third-party ads
  • Get a Name Change token after 3 months of continuous membership
Speciella förmåner
  • Earn Credits by creating and selling your own items
  • Viska privat i chatten
  • Organize your closet with enhanced controls
  • Create up to 10 chat rooms ($300 value!)
  • Skapa upp till 10 grupper
  • Enjoy prioritized Customer Support, including real-time chat!
Allmänna frågor:
Allmänna frågor:
Felsökning
Felsökning
Mitt avatarnamn börjar på "Guest_"! Hur tar jag bort detta?

Logga ut och sedan logga in igen. Guest_-taggen bör försvinna. Ibland kan det ta en timme eller två, men om det varar längre än ett dygn, bör du lägga upp ett supportärende (Hjälp > Fråga efter hjälp > VIP Club).

Jag trodde VIP betydde ingen reklam? Jag ser fortfarande reklam!

Medlemmar i VIP Club ser inte reklam från andra företag. Reklam visas fortfarande i den blåa raden och i banerannonser från IMVU så du kan få det mesta av ditt medlemskap.

Where are my Credits?

You will receive your 5,000 Credits each month on your monthly anniversary as long as your VIP Club membership is active.

For example, if you bought your VIP Club membership on 4/17, you should receive your Credits on the 17th of each month as long as your VIP membership is active. If you have not received your Credits within 24 hours of your monthly anniversary date, please file a Help Ticket (Help > Request Support > VIP Club > I did not receive my Credits).

Jag trodde jag skulle få möjlighet till ett gratis namnbyte i samband med mitt VIP-medlemskap?

Du skall få ett Name Change Token (NCT) efter 3 på varande följande månader VIP Club medlemskap. Det kommer på din VIP-medlemskaps inköpsdag (t.ex. om du anmälde dig 17:e april kommer du få det den 17:e juli). Kolla i Kontointsällningar sidan och klicka på Byta avatarnamn (den hittar du på höger sida under Konto verktyg). Där hittar du information om hur många Name Change Tokens du äger.

Om det har gått längre än 24 timmar efter ditt VIP-medlemskap inköpsdag i respektive månad och du inte har fått ditt NCT, var god lägg upp ett supportärende (Hjälp > Fråga om hjälp > VIP Club).

Så jag får möjlighet att byta namn var tredje månad, så länge jag är VIP?

Nej. Du får ett namnbyte med ditt VIP-klubbmedlemskap. Du får namnbytet efter att du varit VIP i 3 kontinuerliga månader.

Vad händer om jag avslutar mitt VIP-medlemskap och startar upp det igen senare? Får jag ett nytt namnbyte efter tre månader i mitt nya medlemskap?

Nej — om du fick ditt namnbyte under ett tidigare VIP-klubbmedlemskap kommer du inte få ett nytt med nytt medlemskap.

Hur gör jag om jag inte vill att alla ska veta att jag är VIP-klubbmedlem?

Gå in här på dina kontoinställningar och bocka ur alternativet att visa din VIP-klubb logotyp.

I have other concerns. Who can I contact?

Our VIP Chat Support is available from 6 AM to 6 PM PST, every day of the week. At other times, you may always file a Help Ticket in our Help Center under the VIP Club category.

Vad är mina abboneringsalternativ?
  • Using your Credit card or PayPal, you can subscribe monthly, quarterly, or yearly:
    • Månad-till-Månad Medlemskap: 9.99 USD per månad
    • Kvartalsvis Medlemskap: 25.00 USD varje 3 månader
      (Spara 17% över måntligt medlemskap)
    • Årligt Medlemskap: 75.00 USD per år
      (Spara 37% över måntligt medlemskap)
  • Du kan också betala för VIP-klubb medlemskap via Prepaid kort om du bor i USA, UK, Kanada, Mexiko, Australien eller Nya Zeeland.
  • NYTT! Betala för VIP-abonnemang via SMS om du bor i ett av följande länder: Österrike, Kanada, Danmark, Finland, Tyskland, Italien, Norge, Spanien, Turkien, Storbritannien, eller USA.
How do I pay for VIP Club membership using a Prepaid Card? I don't want to accidentally end up with just the Credits.
  • här och skriva in den 10- eller 15-siffriga nummer på baksidan kortet Sedan klickar du på "Redeem Now!"
  • You will see a pop up offering you the VIP membership, with an option to decline the VIP and redeem the card for Credits only.
  • Accept the VIP offer, and you're done!
How do I renew my VIP Club membership?

If you subscribed using your Credit card or PayPal account, you don't have to do anything. The VIP Club membership automatically renews each billing cycle (monthly, quarterly or yearly). The membership fee will be billed to your Credit card or PayPal account.

If you used a Prepaid Card, simply buy and redeem another card.

How do I change from one payment plan to another?
  • To change from one subscription payment plan to another (such as from monthly to yearly), you first need to cancel your VIP Club membership and then repurchase it with the desired subscription payment plan.
  • To change from a subscription payment plan to a Prepaid Card plan, you need to cancel your current VIP Club membership and then redeem a Prepaid Card for a new VIP Club membership.
  • To change from a Prepaid Card membership to a subscription plan, simply allow your current VIP Club membership to lapse and then sign up again to one of the subscription plans using your Credit card or PayPal account.
How do I cancel my VIP Club membership?
  • If you signed up for a subscription with your Credit card, please follow the steps below to cancel your subscription:

    1. Go to your account settings page by clicking on the "settings" link in the upper right of your homepage.
    2. On the next page, in your "account tools" panel, you'll see the "subscriptions" link. Click this link and you'll see the edit panel with an option to cancel your subscription.
  • If you signed up using PayPal:

    1. Log in to your account at https://www.paypal.com
    2. Click on "Profile"
    3. Go to "My Money"
    4. Choose "Pre-Approved Payments"
    5. Select IMVU
    6. Click on "Cancel"

    Please note: You may need to cancel a scheduled payment at least one day prior to the scheduled date of the next payment. Canceling a Subscription or Recurring Payment on the day of a scheduled payment will not guarantee that the payment will not be sent.

  • If you signed up for VIP Club membership with a Prepaid Card: Do nothing. The membership will expire at the end of the allotted time.
If I take advantage of the VIP Club promo to register my name and then cancel my VIP Club membership, will I become a Guest_User again?

As of May 1, 2011, purchasing the VIP Club membership to register your name will only remove the Guest_ prefix from your name while your VIP Club membership is active. If you cancel it, you will go back to being a Guest_User.

Please note: Accounts that purchased the VIP Club membership to register their names prior to May 1, 2011, will NOT revert to Guest_User status should their VIP membership lapse.

Help! My VIP discount is not being applied when I click "Buy Now" from a page full of icons (such as the Search Results page) in the IMVU Catalog.

The price shown on those pages is the discounted VIP price. If you open the product page for the desired item, you will see the full price.

Why am I seeing two different prices in the IMVU Catalog?

The price shown on the catalog (icon) page is the discounted VIP Club price. The price shown on the product page is the full (non-discounted) price.

I have enough Credits to pay the VIP price, but every time I try to check out, I get an error message saying I don't have enough Credits. What's up?

The VIP Club discount acts more like an instant rebate than a true discount. In order to complete the purchase, you need to have enough Credits to pay the full price — at which point the VIP discount will be removed.

Why can't my friends hug me?

One of the perks of your VIP Club membership is animation blocks. By default they are set to block all animations. To change this, you will need to go here on your Account Settings page to change the access of each animation. Simply uncheck any animations that you do not wish to block. You will need to set the blocks on each animation for buddies and for non-buddies individually.

I have other concerns. Who can I contact?

Our VIP Chat Support is available from 6 AM to 6 PM PST, every day of the week. At other times, you may always file a Help Ticket in our Help Center under the VIP Club category.